Top highlights on IoT and how it is improving service delivery

As much as there are a lot of rumors about the damage the Internet of Things (IoT) is making in people’s lives, the benefits outweigh the limitations. For instance, the wireless connection component is changing how automobiles operate, medical facilities, and even common home appliances. A technological research guru, Gartner Inc., recently predicted that 25 billion things would be automated by the year 2020. One of the key components, Bluetooth beacon technology, allows objects to communicate with people and vice versa. Beacons are tiny embedded stickers that can be placed on anything. Beacons allow the gathering and relaying of information.According to the self-proclaimed futurist and technology guru, James Hope, Bluetooth beacon technology is working magic in the airline industry. Discussed are the top areas this technology is improving in airlines:

Improving safety

Virginia Atlantics Boeing 787, is one of the plane enjoying the wireless connection. Every area of a plane from the nose to the rudder is connected. Thus, it allows timely collection and analysis of real-time data and timely fixing of the plane’s mechanical issues. Furthermore, these beacons can monitor the condition of safety items, and this gives the travelers a peace of mind.

Improving client service

The level of competition in the recent days does not leave room for substandard services. Some of the recent challenges include fluctuating ticket prices, intensified security, and deregulations. IoT is improving the delivery of services by allowing easy check in for customers whereby issuing boarding of passes assigning of seats is made via email and 24 hours before the takeoff time. Also, you receive a tailored travel options whereby beacons acts as personal guides throughout the travel. Furthermore, you can get seat sensors that monitor things like: fatigue, low hydration levels, and uncomfortable temperatures and alert the cabin crew immediately to make corrections.

About Jason Hope

Jason Hope has earned a great reputation as a futurist. Hope’s clear understanding and passion for technology allow him to study the market and then make predictions about where technology is headed. Hope is a finance graduate and has a master’s in Business Administration both from Arizona University.

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